It is common to have some questions and/or concerns. Feel free to ask any of these questions at any time!
NOTE: Please use the following tips as guidance, and attempt to follow them, otherwise a reply is not guaranteed.
Within the JartexNetwork Discord Server there are many channels in which
you can actively participate in and ask questions. We ask that any issues and/or questions be posted in
#assistance_chat
so we can effectively help others and keep the server running smoothly. Assistance
chat is the best place to ask questions as it's easier to communciate any concerns you may have through the image
and embed permissions set for the channel. While you may ask questions in #main_chat
, be aware that
you may not get an answer from staff or other players as this channel is meant for general discussion.
Alternatively, you can DM any staff member on Discord with any questions you may have.
NOTE: Keep in mind that JrMods and above are the only staff members with unban permissions, and developers do not handle staff duties.
In-game, questions and/or concerns can be expressed through the Minecraft chat function. There are many people
online who may be able to answer your questions. Regardless, if you are looking to contact a staff member you
can do that too.
Firstly, enter the command /staff
Next, find a staff member who has 'Online' next to their name. This means they are free to help.
After that, you could add them as a friend using /friend add [username]
or, if both of you are
within a minigames server, invite them to a party using /party invite [username]
Finally, if you added them as a friend, use /fmsg [username] [Your Message]
, or if you invited them
to a party, simply type in chat as normal.
There are many features within the JartexNetwork Forums Page that are meant to help out users of the network.
Player Report Forum -
Use this forum to report rule breakers who you find in game.
Suggestion Forum -
Use this forum to view and create suggestions for our network.
Appeal Forum -
Use this forum to appeal for punishments you have received.
Payment Ticket Forum -
Use this forum to solve any payment issues you face.
NOTE: The owners of the server are the only ones who review this forum, therefore it could take some time to receive a reply.
Use this forum to ask any question about the network for the communtity to answer.
Password Reset Forum -
Use this forum to reset your in-game password.
Bug Report Forum -
Use this forum to report bugs you find on our network.
If you wish to contact a member of the staff team on forums, you can do so using the conversations button which is located at the top right of the forums page next to your profile. The icon for the conversations page is an envolope.
NOTE: Please be aware anyone can send messages to others using the conversation feature. Be careful of the messages you send and receive.
NOTE: Once you have contacted a member of the staff team, please make sure to be patient, as they are also taking care of other matters at the same time.